Management Team
Total Utility Management Services, LLC
Brandon Hayes – President and Founder
Brandon brings nearly 40 years of experience in various aspects of the energy industry, focused on delivering energy management solutions and services to clients with locations globally. With Total Utility Management Services he is responsible for all aspects of delivering value to the client. Mr. Hayes earned his B.B.A. from The University of Texas at Austin in 1978.
Kevin Brady – Vice President
Mr. Brady brings 23 years of experience in the energy industry. He has gas control experience with nearly every major interstate pipeline system. He has managed regional books as a trader and oversees information assessment data. Specialty areas consist of energy price forecasting, storage, operations, and risk management. His previous experience includes Enron, Cook Inlet, and Sempra Energy Solutions. Mr. Brady earned a B.S. in Geology from Kansas State University.
Kathy Melis – Chief Financial Officer
Kathy has 30 plus years experience in natural gas account management, and financial accounting to deliver value to the clients. She started her career with KPMG where she served as a Senior Auditor for energy clients. Her current responsibilities at Total Utility Management Services include overseeing the reporting function of all clients, managing US accounts, and all internal financial accounting. She is a Certified Public Accountant, a Chartered Global Management Accountant, and a member of the Texas Society of CPA’s as well as the AICPA. Ms. Melis obtained a B.B.A. in Accounting from Stephen F. Austin State University.
Susan Hayes – Director of Invoice Processing
Ms. Hayes brings 23 years of experience in the energy industry. Her previous experience in all aspects of contract management makes her a valuable asset to Total Utilities. She is responsible for the contract and invoice review systems. Ms. Hayes earned her B.S. in Education from The University of Texas at Austin.
Doug Melis – Director of Information Services
Over the past 25 plus years, Mr. Melis has led the effort to drive efficiency in utility management and data reporting to our client base through his IT leadership. Previous to his work in IT, his experience has been in gas accounting, managing US and Canadian accounts, and financial accounting. Mr. Melis earned a B.B.A. in Finance from Stephen F. Austin State University.
Karen Lahvis – Manager of Invoice Processing
As the newest member of the TUMS family, Karen brings with her several years of accounting, finance, and customer service experience in the Healthcare Industry. She began her career at Temple University Hospital in Philadelphia in 1991 before moving to Houston in 2000. Karen received her B.S. in Business Administration from Northeastern University in Boston and her Graduate Degree in Occupational Therapy from Temple University.
Austin Melis – Database Administrator
Over the last 3 years working at Total Utility Management Services, Austin has provided service through various IT projects, and invoice processing. Currently, he is responsible for data analysis and database administration. Austin earned his B.S. in Digital Media from the University of Houston and earned his M.S. in Data Analytics from the University of Houston - Downtown.
Michelle Morgenthaler – Account Manager
Michelle began a career in the Aviation Industry where she managed Fixed Based Operators worldwide. She brings with her 22 years of experience in accounting, customer service, sales and marketing support and competitive pricing knowledge. Michelle received her accounting certificate from National Association of Credit Management.